Training Workshops

Practical, Engaging Learning for Today’s Workplace

Emotional Intelligence Training

Delivered in person or via live virtual session

Our Emotional Intelligence Training helps professionals deepen self-awareness, enhance relational agility, and elevate leadership effectiveness across all levels of your organization. In a dynamic landscape of rapid change and complex challenges, emotional intelligence isn’t just a soft skill – it’s a strategic advantage.

Through engaging discussion and practical tools, participants learn how emotions shape behavior and relationships – and how small shifts in awareness can transform conversations, rebuild trust, and strengthen team dynamics. The result is a more connected, adaptable, and resilient workplace.

Each topic can be delivered as a standalone module or combined with other topics to support a variety of formats and lengths – fully customizable to your group’s timeframe, context, and goals, as long as the same trainer facilitates the sessions.

by David D. Knapp, Ph.D.

Most people think you need to be smart to be successful. However, research strongly indicates that traditional intelligence – as measured by IQ – is not a good predictor of success. Research does, however, support the notion that emotional intelligence (EI) is a strong predictor of success, regardless of one’s organizational level or field of work.

To that end, this course is designed to help participants build this critical skill through self-reflection and a highly interactive, practical format that allows for immediate content application.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the differences between cognitive intelligence (IQ) and emotional intelligence (EI);
  • Engage in more effective EI behaviors when dealing with others;
  • Apply relevant EI concepts in four critical leadership dimensions: Authenticity, Coaching, Insight, and Innovation;
  • Display appropriate EI behaviors during times of conflict;
  • Help develop more effective EI behaviors in their direct reports; and
  • Leverage their individual EI strengths, while compensating for their individual EI weaknesses, as identified by the Emotional Intelligence EQi-2.0 Leadership assessment. (The assessment is optional.)
Assessments

EQi-2.0 Leadership (optional)

Delivery Options

In-Person: Two hours, half day, or full day

Virtual: One or two 2-hour instructor-led sessions



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